Shipping Information

Processing Time
All orders placed on JSOKART for Jewelry, Home Decor, and Kids Accessories are processed within 2–3 business days after order confirmation.

Delivery Time
Orders are typically delivered within 5–7 business days across India, depending on your location and courier services.

Tracking Information
Once your order is shipped, you will receive a tracking number via email or SMS so you can track the delivery status of your order.

Shipping Delays
Delivery times may occasionally be delayed due to unforeseen circumstances such as courier delays, weather conditions, or other external factors beyond our control.

Returns & Refunds

Return Period
We offer a 7-day return policy. You must request a return within 7 days of receiving your order.

Eligibility for Returns
To be eligible for a return:

• The item must be unused and in its original condition
  • The product must be returned in its original packaging
  • Proof of purchase or order confirmation is required

Mandatory Unboxing Video
For all Jewelry and fragile Home Decor items, a clear unboxing video is mandatory to claim a refund or replacement for damaged, defective, or missing products.Claims without an unboxing video may not be accepted.

Non-Returnable Items
Certain items may not be eligible for return due to hygiene or product safety reasons.

Refund Process
Once we receive and inspect the returned item, we will notify you regarding the approval of your refund. If approved, the refund will be processed to your original payment method within 7–10 business days.

Contact Us
If you have any questions regarding shipping, returns, or refunds, please contact us at:

Email: support@jsokart.com
Phone/WhatsApp: +91 8695242990